Shipping Policy

1. Order Processing

Once your order is successfully placed and confirmed, our team will begin processing it. We strive to dispatch all orders within 4–5 business days from the date of order confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping & Delivery

After your order is dispatched, delivery timelines may vary depending on your location, courier partner, and local service availability. You will receive shipping confirmation and tracking details (where available) once your order has been dispatched.

3. Delays Due to Weather or Unforeseen Circumstances

While we make every effort to dispatch orders within the stated timeframe, dispatch or delivery may be delayed due to circumstances beyond our reasonable control, including but not limited to:

• Severe weather or adverse climate conditions at the dispatching location or along the delivery route.
• Natural disasters or other force majeure events.
• Government restrictions or regulatory actions.
• Transportation or courier service disruptions.

In such situations, we appreciate your patience and understanding. Our team will work to dispatch your order as soon as it is safe and practical to do so.

4. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at the time of placing an order. Vrindawaneshwari Herbals Private Limited will not be responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

5. Contact

For shipping questions, reach us on WhatsApp at +91 9250001088 or email info@divinekesh.com.