Terms & Conditions

1. Product Usage

• Divine Kesh Hair Oil is intended for external use only.
• Use the product only as directed.
• For first-time users, it is recommended to apply a small quantity initially to assess individual skin and scalp compatibility.
• If you have a known allergy, sensitive skin, or a history of allergic reactions to herbal or cosmetic products, we recommend performing a patch test before regular use and using the product in the suggested quantity.

2. Individual Results

The effectiveness of Divine Kesh Hair Oil may vary from person to person depending on factors such as hair type, scalp condition, lifestyle, genetics, and overall health. No specific or guaranteed results are promised.

3. Allergic Reactions and Precautions

Although Divine Kesh Hair Oil is formulated using herbal ingredients and is generally well tolerated, individual sensitivities may occur. Some users may experience mild itching, irritation, or discomfort after application due to individual sensitivity to one or more herbal ingredients. If you experience persistent itching, continuous irritation, redness, swelling, a burning sensation, or any other unusual reaction, immediately discontinue use of the product and consult a qualified medical practitioner or dermatologist. Vrindawaneshwari Herbals Private Limited shall not be responsible for allergic reactions resulting from individual sensitivities to the ingredients.

4. Safe Usage

• Avoid contact with the eyes. If accidental contact occurs, rinse thoroughly with clean water.
• Do not apply the product to broken, infected, or severely irritated skin unless advised by a healthcare professional.
• Keep out of reach of children.
• Store in a cool, dry place away from direct sunlight.

5. Product Information

We make every effort to ensure that product descriptions, ingredient information, and usage instructions are accurate. However, product appearance, packaging, or formulations may be updated from time to time without prior notice.

6. Orders & Pricing

All prices are shown in Indian Rupees (₹) and are subject to change without notice. An order is confirmed only once payment has been successfully verified. We reserve the right to cancel any order in cases of pricing errors, stock unavailability, or suspected fraud.

7. Payments

Payments are processed through Razorpay. By placing an order, you agree to Razorpay's applicable terms for the payment method you choose.

8. Shipping, Returns & Refunds

Dispatch and delivery are governed by our Shipping Policy, and returns or refunds by our Return & Refund Policy. Please read both before placing an order.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Vrindawaneshwari Herbals Private Limited shall not be liable for any indirect, incidental, or consequential damages arising from the use or misuse of Divine Kesh Hair Oil. Customers are responsible for using the product according to the instructions provided and exercising appropriate care if they have known allergies or sensitive skin.

10. Governing Law

These Terms are governed by the laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts having authority over our registered business address.

11. Acceptance of Terms

By purchasing or using Divine Kesh Hair Oil, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you have any questions regarding these Terms & Conditions, please contact our customer support on WhatsApp at +91 9250001088 or at info@divinekesh.com.